Privacy Policy – Dirty Janes
Effective date: 9 November 2026
Trading name: Dirty Janes
Responsible party: DJs NO.7 (Pty) Ltd (registration number 2026/484050/07)
This Privacy Policy explains how we collect, use, share and protect your personal information when you use our online store. It is intended to comply with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Who we are
Dirty Janes is the trading name of DJs NO.7 (Pty) Ltd, a private company registered in South Africa.
| Physical address / address for service | 17 Ilex Way, Edleen, Kempton Park, 1619, Gauteng, South Africa |
|---|---|
| Phone | coming soon |
| support@dirtyjanes.co.za | |
| Website | dirtyjanes.co.za |
We operate online only (no walk-in shop). Deliveries are within Gauteng only.
Information Officer: The Information Officer, DJs NO.7 (Pty) Ltd, contactable at Phone: coming soon and support@dirtyjanes.co.za.
2. What personal information we collect
We run a WooCommerce store where customers register an account and confirm they are 18 or older. When you place an order or contact us, we may collect:
- Name
- Delivery address
- Phone number
- Email address
- Order details (products, amounts, dates)
- Confirmation that you are 18 or older (self-declaration at site entry)
Card payments are processed through iKhokha’s hosted checkout. We do not store your full card number, CVV or other card security details on our systems.
We may also collect limited technical information automatically through cookies and similar technologies (see section 9).
We do not sell your personal information.
3. Why we process your information (purposes and lawful bases)
We process personal information only as needed for:
| Purpose | Lawful basis (POPIA) |
|---|---|
| Taking and fulfilling your order, including confirming stock and arranging delivery | Contract / conclusion or performance of a contract |
| Processing payment via iKhokha | Contract |
| Age gate (18+) self-declaration | Legal obligation / legitimate interest in restricting sale of age-restricted products to adults |
| Customer service (order questions, returns, complaints) | Contract / legitimate interest |
| Accounting, tax and record-keeping | Legal obligation |
| Site security, fraud prevention and improving checkout reliability | Legitimate interest |
| Marketing emails | Only if you have consented; you may withdraw consent at any time |
If you do not provide the information needed to complete an order (for example name, delivery address, phone, email and payment), we cannot process that order.
4. Who we share information with (operators / third parties)
We share personal information only where necessary for the purposes above:
- iKhokha – South African payment provider that processes your card payment on a hosted checkout.
- Third-party courier – we book a courier of our choice and share your name, delivery address and phone number so the parcel can be delivered or made available for collection.
- Domains.co.za – South African hosting provider for our WordPress / WooCommerce website.
- Professional advisers or authorities where required by law (for example SARS, a court, or the Information Regulator).
We do not allow these parties to use your information for their own marketing.
5. Cross-border transfers
Our website hosting (Domains.co.za) and payment processing (iKhokha) are South African businesses. We do not intentionally transfer your personal information outside South Africa in the ordinary course of operating this store. If a future service provider is based outside South Africa, we will only transfer personal information in accordance with POPIA (for example with your consent, or where the recipient is subject to laws or binding agreements that provide an adequate level of protection).
6. How long we keep information
- Orders and tax/accounting records: kept for at least 5 years (or longer if the law requires).
- Customer service correspondence: kept for as long as needed to resolve the matter and for a reasonable period afterwards.
- Age-gate / session cookies: typically only for the duration of your browsing session or as needed for the cookie’s purpose (see section 9).
When information is no longer needed, we delete or anonymise it where practicable.
7. Security
We take reasonable technical and organisational steps to protect personal information against loss, misuse and unauthorised access, including using HTTPS on the website and relying on iKhokha’s hosted payment pages so that card details are not stored by us. No online system is completely secure; please contact us promptly if you suspect a security issue involving your information.
8. Your rights
Under POPIA you may request to:
- Access the personal information we hold about you
- Correct or update inaccurate or incomplete information
- Delete or destroy information that is inaccurate, irrelevant, excessive, out of date, incomplete, misleading or unlawfully obtained (subject to our legal retention duties)
- Object to processing based on legitimate interests, or to processing for direct marketing
- Withdraw consent where processing is based on consent (for example marketing emails)
To exercise these rights, contact the Information Officer using the details in section 1 (phone or email). We may need to verify your identity before responding.
You also have the right to lodge a complaint with the Information Regulator (South Africa):
- Website: https://inforegulator.org.za
- Physical address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
- Telephone: 010 023 5200 / Toll-free: 0800 017 160
- General enquiries: enquiries@inforegulator.org.za
- POPIA complaints: POPIAComplaints@inforegulator.org.za
(Source: Information Regulator contact page, https://inforegulator.org.za/contact-us/, checked 9 November 2026.)
9. Cookies
Our site uses cookies and similar technologies that are typical of WordPress and WooCommerce, including:
- Cart and session cookies – needed for checkout to work
- Age-gate cookie / preference – remembers your 18+ self-declaration for the session or a limited period so you are not asked on every page
These are used so the store functions correctly. You can block cookies in your browser, but parts of the site (especially checkout) may then not work.
10. Children
Our products are for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. By using the site and placing an order you confirm that you are 18 or older.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top will change when we do. The current version will be published on this page.
12. Contact
Questions about this policy or your personal information: contact the Information Officer at Phone: coming soon or support@dirtyjanes.co.za.
Dirty Janes is the trading name of DJs NO.7 (Pty) Ltd (registration number 2026/484050/07).